Programs

To ensure that your rents commensurate with your ability to pay, residents are required to supply information requested by AHA for use in an interim recertification of family income and composition in accordance with HUD requirements. All residents must notify AHA when:

1. A family member moves out of the unit;
2. The family proposes to move a new member into the unit;
3. An adult member of the family who was reported as unemployed on the most recent certification or recertification obtains employment.

Residents are also required to supply information requested by AHA for use in an interim recertification due to any changes occurring since the last recertification that may affect the TTP or tenant rent. Changes a resident must report include the following:

1. Decreases in income including, but not limited to, loss of employment, reduction in number of hours worked by an employed family member, and loss or reduction of welfare income; and
2. Increases in allowances including, but not limited to, increased medical expenses, and higher child care costs.

Recertification is required annually. Residents will receive email notification of their annual recertification requirements 120 days prior to the anniversary of their move-in date.

All required forms, documents, and signatures must be submitted via the Online Resident Portal found here: https://myportal.allentownhousing.org/

Residents who have questions about the Online Resident Portal can call 610-439-8678 ext. 2079 for assistance. For in-person help with completing or uploading documents, please contact your Property Manager to schedule an appointment.

To ensure that your pay rents commensurate with their ability to pay, HUD requires the following:

1. AHA must conduct a recertification of family income and composition annually. AHA must recompute the tenant's rent, when applicable.
2. Residents must supply information requested by AHA for use in a regularly scheduled recertification of family income and composition in accordance with HUD requirements.
3. Residents must sign consent forms and asset declaration forms, and AHA must obtain third-party verification of the following items:
   1. Reported family annual income;
   2. The value of family assets;
   3. Expenses related to deductions from annual income; and
   4. Other factors that affect the determination of adjusted income.
4. AHA requires a criminal background check on current residents at recertification. If the criminal background check indicates that the resident is in violation of the provisions of the lease, AHA may evict the resident in accordance with the lease. AHA will do the following:
   1. Notify the household of the proposed action based on the information, and
   2. Provide the resident with a copy of the information and an opportunity to dispute the accuracy and relevance of the information obtained.

The work order line takes live calls 24/7 and notifies AHA staff promptly to respond to both emergency maintenance issues as well as routine maintenance requests. The call line is available in English and Spanish. Please call 610-439-1185 to place your work order.

To check the status of your maintenance concern after calling the work order line, please contact your Property Manager.